Frequently Asked Questions
Everything you need to know about Velour Cookie Company, our gluten-free cookies, wholesale ordering, retail availability, and more.
About Velour Cookie Company
What is Velour Cookie Company?
Velour Cookie Company makes gluten-free and nut-free frozen, bake-at-home cookie dough designed for warm, bakery-style cookies at home.
Where is Velour Cookie Company located?
Velour Cookie Company produces its wholesale orders in Clayton, Georgia.
Are Velour cookies made in Georgia?
Yes. Velour wholesale orders are produced in Clayton, Georgia.
Where can I learn more about Velour Cookie Company?
Visit the About page to learn more about the company and its approach to making indulgent gluten-free cookies.
Cookies & Flavors
What kind of cookies does Velour Cookie Company make?
Velour makes frozen, bake-at-home cookie dough for cookies that are baked warm in your own oven.
What flavors are available?
Current flavors include Black Velvet and Dulce de Leche. Availability can vary by retailer.
What is the Black Velvet cookie?
Black Velvet is a decadent dark cocoa cookie with chocolate chunks. See the Black Velvet product page for more.
How many cookies come in a bag?
Each bag contains 16 cookies.
Can I buy individual bags online?
The website currently provides product information and helps customers find Velour through retail partners. Check the home page for current store information.
Does Velour release new flavors?
Velour may add new flavors over time. Follow the company’s public channels or check the website for current product updates.
Gluten-Free & Ingredients
Are Velour cookies gluten-free?
Velour’s cookie dough is made as a gluten-free product. Review the product packaging and ingredient information for the specific item you are considering.
Does Velour make gluten-free cookies in Georgia?
Yes. Velour produces its wholesale cookie orders in Clayton, Georgia.
Where can I find ingredient information?
Ingredient information is provided on the product packaging. For questions about a specific product, review the package at the point of purchase and contact Velour before ordering.
What should customers with food allergies know?
Customers with food allergies or dietary restrictions should read the current package label and ingredient statement carefully. Manufacturing and ingredient details can change, so do not rely on this FAQ as a substitute for the product packaging.
Buying Velour Cookies
Where can I buy Velour cookies?
Velour cookies are available through participating retail partners. Visit the home page for current store information.
Can I order cookies directly from the website?
The website currently focuses on product information, retail availability, wholesale applications, and merchandise. Direct cookie ordering may not be available at all times.
Are Velour cookies available outside Georgia?
Availability depends on the retailer and distribution area. Businesses outside Georgia can apply to sell Velour.
How can I find a store carrying Velour cookies?
Check the store information on the home page. Retail availability can change, so contact the store directly before traveling.
Can I request that my local store carry Velour?
Yes. You can ask a local café, grocery store, specialty food store, gift shop, or other retailer to contact Velour through the wholesale application.
Wholesale
Does Velour sell wholesale cookies?
Yes. Businesses can review wholesale information and apply to sell Velour cookies.
Does Velour offer wholesale gluten-free cookies?
Yes. Velour offers wholesale cookie products made as gluten-free products.
Can cafés and coffee shops carry Velour cookies?
Yes. Cafés and coffee shops are welcome to apply to become Velour retailers.
Can grocery stores, specialty food stores, or gift shops carry Velour cookies?
Yes. These businesses can review the wholesale information and apply.
How do I become a Velour retailer?
Start with the Apply to Sell page, download the wholesale information, and submit the application.
How do I apply to sell Velour cookies?
Complete the wholesale application on the Apply to Sell page.
How much does a wholesale case cost?
The current wholesale case price is $120.
How many bags are in a case?
A full wholesale case contains 12 bags.
How many cookies are in a case?
Each bag contains 16 cookies, so a full case contains 192 cookies.
What is the minimum opening order?
The current site materials do not establish a minimum opening-order quantity. Contact Velour through the wholesale application for current ordering requirements.
Can new businesses apply?
Yes. New businesses can submit an application for review.
Do retailers need approval?
Yes. Retail applications are reviewed before a business begins carrying Velour products.
Where are wholesale orders produced?
Wholesale orders are produced in Clayton, Georgia.
Can businesses outside Georgia apply?
Yes. Businesses outside Georgia can submit an application; availability and fulfillment depend on the current wholesale program.
Retail Partners
What types of businesses can apply?
Cafés, coffee shops, grocery stores, specialty food stores, gift shops, and other businesses that want to offer premium gluten-free cookies can apply.
Why might a retailer be interested in Velour?
Velour gives retailers a bake-at-home cookie product with an indulgent, premium presentation and gluten-free positioning.
Where can retailers get wholesale information?
Download the wholesale information from the Apply to Sell page.
Can retailers carry multiple Velour products?
Yes. The wholesale application allows retailers to indicate products they would like to carry, including Black Velvet and Dulce de Leche.
Website & Merchandise
Does Velour sell merchandise?
Yes. Visit Merch to see available Velour apparel and accessories.
Where can I buy Velour shirts and apparel?
Shirts, caps, and other apparel are available through the Merch page.
Is merchandise checkout different from cookie distribution?
Yes. Merchandise checkout is handled separately from cookie distribution and retail availability. For cookies, use the store information or wholesale links on this site.